Senior Manager of Strategic Accounts

New Bedford, MA

Full Time

Creative Department

Senior Manager/Supervisor

Ahead is looking for a Senior Manager of Strategic Accounts to lead it's Salesforce!

We are a full-service headwear, apparel, and accessory company.

The Senior Manager of Strategic Accounts is a high-impact sales leadership role responsible for managing and expanding relationships with a diverse portfolio of ahead’s most strategic accounts. This role focuses on driving profitable revenue growth, enhancing brand presence, and ensuring long-term customer satisfaction by developing high-level business partnerships. The position requires a proactive, strategic thinker with a record of exceeding sales goals and fostering executive-level relationships within complex organizations.

Essential Duties and Responsibilities:

Strategic Account Management: Build, strengthen, and expand partnerships with key current and potential strategic accounts, ensuring revenue growth and long-term business success.
Revenue Growth & Profitability: Develop and execute account-specific sales strategies, leveraging experience, market trends, and customer needs to drive sustainable revenue growth.
Executive Relationship Development: Cultivate relationships with key decision-makers at senior and executive levels, positioning the company as a trusted partner.
Collaboration: Work closely with marketing, product development, and customer service teams to promote initiatives that support strategic accounts.
Customized Sales Strategies: Develop tailored account management strategies considering individual account preferences, purchasing patterns, and revenue potential.
Negotiation & Contract Management: Lead negotiations for agreements, renewals, and pricing strategies. Inform and distribute details of these agreements to appropriate internal departments.
Market & Competitive Intelligence: Serve as the internal champion for strategic accounts, providing guidance on customer expectations, market trends, and competitive landscape.
Internal Leadership & Influence: Serve as a key contributor to ahead growth strategy discussions, identifying revenue opportunities and advocating for strategic account initiatives.
Industry Representation: Represent the company at major industry events, applicable trade shows, and customer meetings to reinforce brand leadership and foster partnerships.
Operational Guidance: Notify and inform all appropriate internal departments of special needs, protocols, or deliverables for SA’s. Work to ensure efficient account management and seamless customer experience.
Timeline Management; Develop and manage timelines for securing revenue commitments in order to meet delivery expectations; manage both internal and account deliverables in order to ensure these timelines are met.

Education and Experience:

Minimum Bachelor’s Degree required
Minimum 8 - 10 years’ experience in customer facing and progressive leadership roles.

Supervisory Responsibilities:

While this role does not include direct reports, it requires strong leadership and influence across cross-functional teams.

Skills/Qualifications:

Exceptional strategic thinking, problem solving, and data driven decision-making.
Demonstrated ability to develop and execute high-level sales strategies with a focus on customer engagement and revenue growth.
Strong ability to influence and build credibility with decision makers across multiple levels within the account including executives and senior stakeholders.
Experience working in a fast-paced, high-performance sales environment with a commitment to results-driven execution.
Superior interpersonal, verbal and written communication skills and ability to establish and maintain effective internal and external relationships to support business success.
Excellent negotiation, presentation, and communication skills, both written and verbal.
Ability to work independently while effectively collaborating with internal teams.
Willingness to travel as needed to support key accounts and business objectives.
Ability to demand of himself/herself and others the highest level of personal and professional integrity, ethics, and confidentiality

Ahead, LLC is a socially responsible company and an Equal Opportunity Employer.

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What is your strategy for driving revenue growth & profitability?*

At which company do you feel you gained the most similar experience required for this position?*

How many years of experience in the golf or outdoor products industry?*

A minimum Bachelor's Degree is required, and a minimum of 8 - 10 years' experience in customer facing and progressive leadership roles. Do you meet these requirements - please explain.*

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This position involves travel to work with key accounts and also requires presence in the New Bedford, MA Headquarters four to six times per year; is there anything preventing you from traveling?

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