Sales Assistant and Logistics Coordinator

New Bedford, MA

Full Time

Experienced

Job Vision: We are seeking a dedicated, experienced, energetic individual to join our expanding team in New Bedford, MA. Our current opening is located onsite at AHEAD’s headquarters and would require relocation, since it is hybrid with an average of 3 days in office / week (New Bedford, MA location).

We are looking for a highly organized and proactive Sales Assistant & Logistics Coordinator to support our sales operations and logistics processes. This dual-function role will assist the sales team, maintain oversight of client activities and development projects, and manage shipment coordination from Asia and Africa to the U.S. The ideal candidate is detail-oriented, communicative, and service-minded, with the ability to handle multiple priorities efficiently. This position is hybrid with an average of 3 days in office / week (New Bedford, MA location).

Essential Duties and Responsibilities:
Sales Support

Support senior sales team members, including Rob and Joakim, throughout the sales process.
Serve as a liaison between merchandisers and clients; manage or maintain full visibility of all client communications, being cc’d on all correspondence regardless of who leads the communication.
Maintain a structured overview of:
- All quotes sent to clients from merchandisers and MSA offices.
- All active styles and projects associated with each client.
- Quotation sheets—prepared independently and/or in collaboration with merchandisers.
- Ongoing quote follow-ups.
- Development projects, ensuring timely sample deliveries and consistent client updates.
Purchase Order follow up, including tracking of all production stages: Pre-Production samples, approvals, key deadlines, and on-time deliveries.

Logistics Coordination

Manage DDP (Delivered Duty Paid) shipments from Asia and Africa to U.S. clients.
Request and consolidate freight and duty quotes from freight forwarders to respond promptly to shipping cost inquiries.
Oversee shipment movement from country of origin (COO) to final delivery location, ensuring transparency and accuracy.
Provide clients with regular updates regarding shipping progress and timelines.

Education and Experience:

Excellent organizational skills, including thorough record-keeping and structured document management.
Strong communication skills, both internal (with merchandisers, freight forwarders) and external (with clients), including professional email correspondence.
High attention to detail with an ability to manage multiple moving parts and timelines.
Proactive mindset with the ability to take initiative and solve problems independently.
A strong service orientation with a commitment to supporting both internal teams and client needs.
Proficiency in Microsoft Office (especially Excel); familiarity with CRM or ERP systems is a plus.
Prior experience in a similar role is preferred.
Bachelor’s Degree or equivalent experience.

Supervisory Responsibilities:

None

Physical Demands:

Regularly required to sit, stand, and walk
Ability to lift up to 25 pounds.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Ahead, LLC is a socially responsible company and an Equal Opportunity Employer

Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.

E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.

Ahead, LLC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, and religious creed, national origin, ancestry, sex, age, disability, protected genetic information, veteran’s status, sexual orientation, gender identity, or any other category protected by law. Applicants requiring reasonable accommodation to the application process and/or interview process should notify the HR department.

We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

This is not a remote position - please comment on your ability to commute to and be in the office in New Bedford, MA, at an average of 3 days a week.
Please specify the city and state where your residence is located, or where you will be starting your commute to the office from.*

Please expand on your experience with Logistics Coordination.*

Please expand on your experience providing sales support.*

In your prior roles what has your responsibility been with regard to managing DDP (Delivered Duty Paid) shipments from Asia and Africa to U.S.*

What is your level of proficiency in Microsoft Office (especially Excel); and familiarity with CRM or ERP systems?
Please, elaborate on each.*

What is you desired annual salary requirements. *Must provide number or range, please.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application